Login Help

If you're having trouble logging in, a few common checks can usually resolve it.

Troubleshooting

• Confirm you're using the phone number or email associated with your account.
• Make sure you're on the latest version of the PlatedUp app.
• Check your connection — a weak signal can interrupt verification.
• If you use phone verification to log in, see Phone Verification for code-related issues.

Still need help?

If you still can't log in, contact PlatedUp Support with the phone number or email on your account.